Five Ways to make your customers feel valuable
When companies try to provide service to their customers to be feel valued and provide a positive customer experience that can result in increasing your company loyalty. There is one thing that a business should value to its customers because it is said that customers are “King” and “God” are two popular metaphors used for customers. It means they are a pillar of your business and your company. One of the leading examples Bloombergsen Inc. provides investment advisory services. The Company offers investment management and consulting services to pooled investment vehicles. BloombergSen Investment Partners serves clients in Canada.
“Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity,” said Leon Gorman, an American businessman and the president and chairman of the board for the clothing company L.L. Bean.
Be happy to help your customer’s:
Whenever you get a complaint from a customer, proactively tell them that they are a valued customer and you are always to help them at every time. Respond to your customer quickly and effectively so that they think you keep value for them. First, resolve the problem of your unhappy customer and make him feel comfortable and valued by listing to their problems and solve their problems faster to make them happy by saying thank you so that they create a positive image of your company.
Know your customer’s requirements:
The company should know its customer requirements properly and ask them about their experience with your company product they have purchased and about your services this will build an impression that you care for your customers and this will create a positive image and will remind them they have valued customer for your company. Or else ask about their personal life information about their kid’s studies and their performance because this basic talk is a great way to develop a great bond between the company and its customers.
Offer a “for you only” service/price:
Customers like it a lot when the company says that this offer is only for you at this price as you are a special customer for our company. Customers will attract your company services and product when you say that it’s a jackpot for you can get our high service or products at your budget price this will make the customer feel happy and will create a positive bond that is necessary for company growth and the customer will also think that he is a valued for company.
Celebrate their special occasions:
This is the best practice for making a costumer make happy and feel special at their special occasion by pleasant offers they can get on the occasions. The company should be in touch with their customers by knowing the personal information about their birthdates and their anniversary and make them feel you care for them and they are special and valued customers for your company. Give them special bonuses on festival-related products and services to make them happy and you can make your customer by sending messages and greeting on their occasions this will create a bond between customer and company.
Thank them, Time & Time again:
Thank them again and again when they buy or purchase any service or product from your company this will affect the customer most and he will think that he is a valued person and will be happy to be the customer of your company. This is another factor is that you are creating a relationship with your valued customers.